Microsoft has been awfully secretive about its Surface Pro 4 successor, which we believe will be called Surface Pro 5, and while we can’t wait for the tablet to launch we would definitely want the new tablet to not come loaded with issues that Surface Pro 4 had.

Recently there were reports that Surface Pro 5 might not launch in April and while the report was based on speculative inputs from Microsoft’s supply chain, one thing is for certain that Redmond will launch a Surface Pro 4 successor sooner or later to ensure that it continues to cash-in on the success of its tablet range. On a little side note, Surface Pro 4 is being sold at a massive 25 per cent discounts at a number of online retailers including Amazon.

Surface Pro 4 has been one of the most successful tablets for Microsoft, but there were issues that were frustrating for many. Surface Pro 5, when launched, should fix these issues out of the box considering that it will feature upgraded hardware and latest Windows 10 OS.

Issues such as slow Surface Pro 4, sudden problems with the screen flickering or flashing, inability of Windows Hello to recognise the user at times, battery not lasting long, frequent driver crashes, blue screens, inability of Wi-Fi and Bluetooth to connect at times, updates not being applied, among others are some of the most common issues on Surface Pro 4.

Few of the issues arise due to bugs in the operating system while some are down to genuine hardware issues that calls for replacement of the hardware component. However, it turns out that there have been no major hardware issues in Surface Pro 4 that led to a mass recall and this effectively meant that Microsoft was able to solve all the above issues with software and firmware updates.

We expect Microsoft to take note of all the Surface Pro 4 issues and put in place measures that will prevent these bugs and issues from rolling over to Surface Pro 5 or else after the initial sales cycle, it would have a hard time selling Surface Pro 5. Check out massive discounts on Surface Pro 4.

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Lawrence John is a senior editor at TopExaminer. He has worked in the retail industry for more than 8 years. He loves to write detailed product reviews.

This post has 2 Comments

  1. As a surface pro 4 user who bought when first released, I have never experienced any of the above mentioned problems. This has been one of the greatest portables I have ever owned.

    1. The list of issues mentioned above would be an appropriate outline of weekly issues we contend with.
      This product was not ready for our environment and constantly brings new challenges to our team.
      It is sad to hear that the only hope we might have at saving this costly investment is to replace all of the Pro 4s with Pro 5s and hope for the best. The 5s probably have the Anniversary or Creators update, which is not compatible at this moment with several of our key security programs for encryption and VPN connection. So, upgrading is not an option. We’ve had 5 cases open with Microsoft. None of them actually resolved by Microsoft.
      There has been an overwhelming feeling of “That’s just the way it is” when it comes to the quality of these Surfaces.

      Frequent issues we observe:
      Poor DPI scaling on web browsers and extreme scaling issues when docking and undocking.
      System freezes for no reason. Keyboard, mouse, and touch stops responding. System screen goes black and cannot recover without a forced shutdown. Network adapters dropping sporadically causing connectivity, login, and obvious user impacting e-mail issues. Systems turning off or on randomly. Windows updates have reset default printers, caused drivers to crash on start up, and general headache that often requires 3 reboots before the system is even accessible.

      We have been working to fix or work-around the issues as best as we can internally.
      I regret that our company moved forward with this product and now has over 25% of our end users on a Surface Pro 4 or Surface Book full time.

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