Samsung has decided that enough is enough as far as Galaxy Note 7 is concerned citing customer safety and has taken a huge step to pull the plug on its latest flagship globally.
The decision comes after multiple reports of Note 7 exploding across the globe. The handset went on sale in August this year and within days of it reaching the customers, reports started cropping up that the devices were catching fire or were exploding. The initial cause analysis led to the conclusion that the batteries made by Samsung SDI were faulty.
Samsung decided to stop using those batteries and instead started using a battery from a different supplier and relaunched Note 7 with green battery indicator. But that didn’t help either and reports continued to come in that the replaced Note 7 devices weren’t faring any better.
Replacement Galaxy Note 7 devices started exploding few days later, with multiple reports of fire being reported in the United States. Samsung, which tried to underplay the issue, has finally ended the run of one of the best designed smartphone this year.
“Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7, Samsung said in a statement. The Korean smartphone giant has pulled the plug on one of its most important device after spending months trying to fix the battery issue. Samsung Galaxy Note7, which was launched on August 2 in New York, has been a controversy kid in the tech industry for the past few months.
In a statement filed with South Korea’s stock exchange, Samsung has confirmed it is ending the production of Galaxy Note 7 and won’t be producing or marketing the product. According to New York Times, Samsung has not made a public disclosure yet but its stock exchange filing seems to be verified.